Privacy Policy

1. Our Organization and Information Responsibility

Under National Lottery Administration of Ethiopia regulation, Habtam Bet provides licensed gaming services. We function as a data controller following Ethiopian data security standards and worldwide privacy expectations. Global Ad Ventures Ltd., the entity behind Habtam Bet, bears full responsibility for how your information gets gathered and used when you visit our site or set up your profile.

Have questions about your privacy or want to assert your information rights? Reach us at [email protected]. All inquiries will be answered within 30 days.

2. Information We Gather From You

Opening an account means you'll provide us with information directly:

• Full name, birth date, and nation of citizenship
• Email and phone number for contact
• Home address location for verification
• Government-issued ID or passport details for verification
• Information about how you fund and cash out
• Your bank or mobile money account details for ETB transfers

Beyond what you tell us, we collect information from your site activity. Your IP address, what browser you use, your operating system, which pages you visit, visit duration, and your source link all get recorded. Until you log into your account, this automatic information remains disconnected from your identity.

3. Reasons We Collect Your Information

We process your information for these objectives: Building and verifying your account as our operating license requires. Completing your financial transactions including deposits, withdrawals, and bets. Maintaining responsible gaming standards with age checks and self-exclusion compliance. Combating financial crimes and spotting fraud. Helping you with account matters and staying connected. Examining platform usage to make your experience better.

These objectives are all we use your data for. We never sell your information to outside organizations. Marketing companies get your information only with your clear agreement.

4. What Allows Us to Process Your Information

Several legal grounds justify our data processing: Required for your agreement. Setting up an account and handling money movements need your information. You agreed. Beyond routine account and payment work, we request your approval for additional uses. We're required by law. Ethiopian gaming rules and NLA regulations demand that we do identity checks and AML work. It's in our interest. We examine limited information to prevent fraud, block misuse, and defend our service.

5. Age Checks and Identity Verification Requirements

The NLA license requires us to verify who you are and check your age before allowing real-money betting. You'll give us a valid government ID or passport when joining. We compare this document only to check you're 18+ and your details match your account. We store these documents securely while your account exists, plus six more months after you stop using us, following regulatory archival needs.

Real-money play won't happen if you skip verification. The platform might let you play for practice without verification, based on its setup.

6. How We Use Cookies and Track Users

Cookies support Habtam Bet's functioning, safety, and user research. Session cookies let you stay signed in and keep unauthorized users out. Information cookies measure how many visitors come and which games people prefer, without identifying you. Setting cookies store your language and visual choices. Ad cookies monitor your actions only if you arrived through an affiliate.

Use your browser to change your cookie settings. Blocking cookies might stop you from signing in or cause features to fail. We don't use cookies from other companies to follow you across the web. See our full Cookie Policy to understand more.

7. App Usage and Information Collection

You can get Habtam Bet on Android (APK) or iOS. App store downloads through Google Play or Apple's app store will collect device details from those stores. Our app requests the same information as our website and applies identical safeguards. The app asks for device location, camera, or contact access only during transactions that need them. These approvals are voluntary. Once you exit the app, no background monitoring continues.

8. Protecting Your Payments and Money

Habtam Bet processes ETB through mobile money platforms and banking partners. Transfer of your payment details uses TLS 1.2 encryption and secure HTTPS. We never keep entire account numbers or card information on our systems. Tokenization uses a protected code to represent your payment method instead of actual numbers. Financial institutions handling our transactions comply with PCI-DSS rules.

Mobile money typically takes one to three business days; bank transfers take two to five. Your account page displays your complete transaction record whenever you want.

9. Server Location and Information Storage

Encrypted cloud servers house Habtam Bet's systems. Your encrypted data sits in protected databases with controlled entry. We never move player information outside Ethiopia to outside servers without your express approval and legal safeguards in place. Daily encrypted backups on all systems ensure no data disappears. Any cross-border data movement for business needs would result in a policy update and direct notification.

10. How Long We Save Your Information

Your data gets kept only as long as service delivery or legal requirements demand. Open accounts keep full information. When you shut down your account, ID documents and transaction logs stay for half a year to meet AML rules. Following six months, all information vanishes except records legal requirements force us to archive.

Close your account whenever you'd like. Delete through account choices or email [email protected]. Mandatory backup copies might hold information for as long as 12 months.

11. Information Rights You Possess

Data protection law gives you these powers: request copies of all information Habtam Bet maintains about you. Request corrections to wrong details or ask for removal of your information (keeping in mind regulatory archival needs). Get your data in a transferable format for switching services. Object to particular processing functions, with the understanding that restrictions might impact your platform use. Stop promotional messages anytime without affecting your account.

Send these requests to [email protected] along with your name and account number. We'll check who you are, then provide our response within 30 days.

12. Youth Protections and Minor Safeguards

Only those 18+ can access Habtam Bet. We're not in the business of collecting data from minors. A discovered minor account gets shut down instantly and all their data erased. Found a youngster on Habtam Bet? Tell us right away at [email protected].

13. Self-Exclusion and Responsible Gambling Controls

Choosing self-exclusion locks your account from wagering permanently. We preserve this choice forever to respect your request. Setting a voluntary spending cap means we'll monitor your deposits to enforce it. Messages to support regarding gaming issues get kept along with any measures we took (limits, restrictions, account holds).

Struggling with gaming? Contact the National Lottery Administration or these support services: BeGambleAware, GamCare, or Gambling Therapy.

14. Handling and Notifying You of Data Breaches

A breach exposing your information results in prompt email notification at your registered address. The message describes the exposed information, the incident date, and protective measures taken on your account. You'll get tips for safeguarding yourself. Authorities receive breach reports as the law requires.

15. External Websites and Linked Resources

Our platform links to external pages including payment portals and gaming support websites. We have no responsibility for their privacy standards. Following a link means those sites' rules apply instead of ours. Look at their privacy details before sharing anything. Third parties get notified when you click promotional or affiliate links, but they control their own privacy standards.

16. Modifications to Our Privacy Statement

We're entitled to revise our privacy statement whenever business changes, legal obligations shift, or our systems evolve. Significant changes get announced by email or clear site messaging. Using Habtam Bet after such updates signals your acceptance of the revised statement. Regular reviews of our current policy make sense. The most recent modification date sits at the page bottom.

17. Contacting Our Team

Have privacy questions, need to exercise rights, or reporting a privacy issue? Contact Habtam Bet this way:

Privacy Team
Email: [email protected]
Office: Global Ad Ventures Ltd., Addis Ababa, Ethiopia
Supervision: National Lottery Administration (Ethiopia)

Last updated: May 1, 2026